Refund & Returns

At Deluxe Belt Co., we want you to be completely happy with your purchase. If something isn’t right, we’ll do our best to make it right.

Change of Mind

We understand plans can change. If you decide you no longer want your order, you may return it within 30 days of purchase, provided the item is unused, in its original packaging, and in resaleable condition. Shipping costs for change-of-mind returns are the responsibility of the customer.

Faulty or Damaged Items

If your product arrives damaged, faulty, or not as described, please contact us at tybullen6@gmail.com within 7 days of receiving your order. We’ll organise a replacement or refund at no extra cost to you.

How to Request a Refund

Email us at tybullen6@gmail.com with your order number, proof of purchase, and photos (if applicable).

We’ll confirm your eligibility and provide return instructions.

Once your item is received and inspected, your refund will be processed to your original payment method.

Non-Returnable Items

For hygiene and safety reasons, used or damaged products (not due to a manufacturing fault) cannot be returned.

Questions?

If you’re unsure about our refund process, please get in touch via email at tybullen6@gmail.com

 or call us on 0477 180 641‬.